Goals
Master the key commercial indicators of the point of sale
Connect indicators to sales actions and turnover
Identify the keys to success for improving each indicator
Deliverable
Training memo booklet given to each participant.
Prerequisites
Practice in-store sales and have access to key indicators.
The advantages of the training
You will make commercial indicators your allies to better satisfy the customer and to develop the performance of your point of sale.
You will contribute to a toolbox allowing you to develop the main indicators.
You will exchange with your peers and share your keys to success.
Program
Introduction
1 – Better understand what a commercial indicator is used for
Define the main indicators of the point of sale
Know how to calculate them
2 – Establish the link between indicators, sales actions and turnover
Link indicators to sales stages
Understanding the turnover equation
3 – Determine the keys to success for developing each indicator
Develop the average basket and sales index
Maximise the conversion rate based on the commercial calendar
Implement actions to impact customer flow
Conclusion and action plan
Concerned public
Sales advisor, store manager.
Seats
10 participants maximum, 4 participants minimum.
Dates
Intra-company format: dates to be organised together according to your needs.
Please note: we do not offer this inter-company training.
Rate
Contact us.
Practical information
Animation at the customer's premises or in a dedicated space.
Training accessible to people with disabilities, contact us to find out more.
Expertise in:
Spoken languages :
.jpg)
Trainer
.jpg)
Delphine Dupuis
With 18 years of experience in retail as a team manager, Delphine has been a consultant trainer since 2014. She supports retail companies in their performance by promoting employee skills development through the facilitation of training, engineering and operational support in the field. Certified in DISC, WPMOT and Emotional Intelligence tools, she advocates kindness, team spirit and sharing in her interventions. Her motto during her training: “A good manager is a manager who knows oneself! ” ".
Expertise in:
Management, Sales
Spoken languages:
Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles.