For 20 years, Retail has been our expertise and our passion. We support our clients in understanding the evolution of Retail and the customer experience.
Retail Factory operates as both a consulting agency and a training organisation, with dual locations in Paris and London, and the capability to implement your projects in Asia through our sister agency in Singapore.
Our difference: our extensive field experience, which ensures the success of the projects we undertake with our clients.
Who we are
For 20 years, Retail has been our expertise and our passion. We support our clients in understanding the evolution of Retail and the customer experience.
Retail Factory operates as both a consulting agency and a training organisation, with dual locations in Paris and London, and the capability to implement your projects in Asia through our sister agency in Singapore.
Our difference: our extensive field experience, which ensures the success of the projects we undertake with our clients.
OUR
offer
We offer a wide range of solutions to help your employees develop a retail experience that aligns with customer expectations and desires.
OUR
offer
We offer a wide range of solutions to help your employees develop a retail experience that aligns with customer expectations and desires.
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They trust us
"I loved the Retail Tour experience. It was an absolute pleasure to benefit from Retail Factory's expertise as we visited various stores in Paris. It's delightful to see your own city from a different perspective. Thank you – I’m already looking forward to the next tour in London!"
Stephanie B.
"A Retail Tour in NY as dynamic and captivating as the city itself! Extremely inspiring, I highly recommend it!"
Marie V.
"Very useful Mystery Shopping sessions that offer a fresh perspective and essential insights. Retail Factory provides us with impactful and enlightening recommendations."
Jonathan H.
"The Retail Factory training course was incredibly enriching, with a trainer who truly lives up to the title! The explanations were clear and precise, leaving us feeling much more confident about our future sales. It has greatly enhanced our ability to advise customers more effectively and closely, thereby boosting our sales. We now feel truly professional in providing customer advice."
Leïla A.
"A real added value for our store. Retail Factory provides us with tools to best approach, advise and coach our customers."
Coralie G.
They talk about us
Contact
us
Come see us for a coffee!
In Paris: 33 rue La Fayette, 75009 Paris
In London : 180 Studios, 180 Strand, Temple, London WC2R 1EA
Or contact us by:
Email: hello@retailfactory.fr
Phone: +33 7 56 84 74 34
By subscribing to our Instagram account to take a look at the stores we visit.
Follow our weekly visits on @retail.factory
