Goals
Identify the issues of the evaluation interview
Be able to adopt the right posture to encourage exchanges
Be able to carry out an interview with methodology
Deliverable
Training memo booklet given to each participant.
Prerequisites
None.
The advantages of the training
You will discuss real-life situations with your peers to understand all the issues.
You will practice scenarios specific to your context to feel comfortable during future interviews.
Program
Introduction
1 – Understand the challenges of the assessment interview
A key managerial action
The challenges of the different actors
Differentiate between assessment interview and professional interview
2 – Adopt the right attitude
Winning behaviours
The impact of communication
3 – Evaluate skills
What is a skill?
How to be objective?
4 – Master the methodology of an interview
Planning
The preparation
The course
Follow-up
Conclusion and action plan
Concerned public
Any manager required to conduct evaluation interviews.
Seats
10 participants maximum, 4 participants minimum.
Dates
Intra-company format: dates to be organised together according to your needs.
Please note: we do not offer this course as an inter-company training.
Rate
Contact us.
Practical information
Animation at the customer's premises or in a dedicated space. Training accessible to people with disabilities, contact us to find out more.
Expertise in:
Spoken languages :
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Trainer
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Delphine Dupuis
With 18 years of experience in retail as a team manager, Delphine has been a consultant trainer since 2014. She supports retail companies in their performance by promoting employee skills development through the facilitation of training, engineering and operational support in the field. Certified in DISC, WPMOT and Emotional Intelligence tools, she advocates kindness, team spirit and sharing in her interventions. Her motto during her training: “A good manager is a manager who knows oneself! ” ".
Expertise in:
Management, Sales
Spoken languages:
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