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Effective communication: The art of (re)presentation

By the end of the training, you will be able to develop your communication and gain confidence when speaking.

Duration :

1 day

Customer Experience & Service

Sales Techniques & Customer Experience

Goals

Learn to control your emotions, body language, and speech, regardless of the situation

Master techniques for ongoing learning and self-correction

Foster an environment that encourages open expression and creativity

Deliverable

Training memo booklet given to each participant.

Prerequisites

No prerequisites, the training adapts to the participants.

The advantages of the training

You will discover your own soft skills

You will learn different techniques through numerous exercises and scenarios, while having fun

You will transform the fear of speaking into a moment of pleasure

Program

Introduction


1 – The Foundations of Speaking

  • Engage in enjoyable speaking exercises to grasp fundamental concepts and receive initial corrections


2 – Emotions

  • Learn to manage emotions during presentations and interactions with an audience


3 – Handling the Unexpected

  • Develop strategies to control and maintain a high level of performance in unexpected situations


4 – Presentation Content

  • Define your intentions and key messages

  • Learn the structure and essential elements of an effective presentation


5 – Presentation Posture

  • Master techniques for effectively conveying messages

  • Practice interacting with the audience

  • Deliver a final presentation to showcase your skills


Conclusion and action plan

Concerned public

Aimed at all audiences, all levels of hierarchy with speaking objective already defined or not.

Seats

10 participants maximum, 4 participants minimum.

Possibility of adapting this training into an individual coaching format.

Dates

Intra-company format: dates to be organised together according to your needs.

Please note: we do not offer this inter-company training.

Rate

Contact us.

Practical information

Animation at the customer's premises or in a dedicated space.

Training accessible to people with disabilities, contact us to find out more.

Expertise in:

Spoken languages :

Interested in this training?

Trainer

Stéphane Brismontier

Stéphane Brismontier

Stéphane draws on over 20 years of experience and learning from retailers (Carrefour, PPR) and brands (Samsung, HP), teaching theatre to hundreds of people a year and coaching corporate teams from sales professionals to senior executives. His mission is to help people develop their skills to become the best versions of themselves.

Having graduated from Neoma Business School, Acting International, Cours Florent, ORSC Coaching, and certified Reiss Motivational Profile and Linkup Coaching, his main assignments focus on team building, public speaking and presentation workshops, customer experience training and the art of storytelling.

Stéphane lives between Paris and Dubai, where he has set up a French-language drama school for children and adults.

This course is offered in partnership with his agency Culture Emulsion.

Expertise in:

Team animation and motivation, Training & coaching

Spoken languages: 

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