Goals
Understand the managerial issues of running a meeting
Identify animation techniques
Be able to handle delicate situations
Deliverable
Training memo booklet given to each participant.
Prerequisites
None.
The advantages of the training
You will carry out reflection work in subgroups to build best practices.
You will practice concrete scenarios on real-life cases.
Program
Introduction
1 – Understand the challenges of team meetings
Types of meetings
Different challenges for different actors
Motivate and involve people
2 – Identify the keys to conducting a meeting
Preparing my intervention
Building an efficient process
Monitoring over time
3 – Master animation techniques
The facilitator's role
Communicate to convince
Managing delicate situations
Real case scenarios
Conclusion and action plan
Concerned public
Team manager.
Seats
10 participants maximum, 4 participants minimum.
Dates
Intra-company format: dates to be organised together according to your needs.
Please note: we do not offer this inter-company training.
Rate
Contact us.
Practical information
Animation at the customer's premises or in a dedicated space.
Training accessible to people with disabilities, contact us to find out more.
Expertise in:
Spoken languages :
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Goals
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Delphine Dupuis
With 18 years of experience in retail as a team manager, Delphine has been a consultant trainer since 2014. She supports retail companies in their performance by promoting employee skills development through the facilitation of training, engineering and operational support in the field. Certified in DISC, WPMOT and Emotional Intelligence tools, she advocates kindness, team spirit and sharing in her interventions. Her motto during her training: “A good manager is a manager who knows oneself!” ".
Expertise in:
Management, Sales
Spoken languages:
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